Can I cancel a domain registration?
How do I set up domain forwarding?
How do I add URL Forwarding/DNS Hosting to an existing domain name?
What do I do after I've registered my domain name?
Why should I buy a domain name from Digital Finery?
My question isn't listed here

Can I cancel a domain registration?

Unfortunately you cannot cancel a domain name registration once payment has been accepted.

How do I set up domain forwarding?

Log in to your domain account with the username and password emailed to you when you registered your domain name.

Make sure you are in 'Manage Domains'.

Beside the domain name, click 'Edit'. If you have just ordered your domain name you will have to wait 48 hours before being able to forward your domain.

Click 'Hosting Control Panel' in the top right corner.

If you can't see 'Hosting Control Panel' and it has been more than 48 hours, make sure you selected URL forwarding when you ordered your domain name. In 'Manage Domains' if you don't see 'URL Forwarding/DNS Hosting' listed below 'Domain Name Registration' then you will need to Add URL Forwarding.

Once in the myHosting panel, click 'Home' in the menu on the left.

Click the 'Setup' icon in the Hosting box.

Select 'Standard Forwarding' and click 'OK'.

Type in the entire domain name (i.e. http://www.digitalfinery.com.au) you are forwarding to and click 'OK'.

It can take up to 48 hours for DNS changes to propagate.

Add URL Forwarding/DNS Hosting to an existing domain name

Click 'Add Services', select URL Forwarding/DNS Hosting, then 'Order Hosting Product'.

Again click 'Order URL Forwarding/DNS Hosting', then click 'Complete Order'. It can take up to 3 working days to complete this process. This feature is FREE.

What do I do after I've registered my domain name?

In order to get a website online you will require hosting. We only provide hosting services to customer who order websites. We recommend you shop around before choosing a provider. There are huge differences in hosting fees and these reflect the level of service you can expect, as well as reliability. It is worthwhile scanning through the Whirlpool Forums for Web Hosting to find out about the Australian hosting market.

Once you've selected and setup your hosting, you will be given some instructions from your hosting provider. You will need these instructions.

Log in to your account and select 'Manage Domains'.

Click 'Edit'.

Under 'Host Name' you will need to enter the DNS information given to you by your hosting company. These will look something like ns1.dns2.com. Under IP Address you can add the IP which will look something like 202.51.154.23. Sometimes you will only have the Host Name and that is enough information.

Select 'Update Name Servers'.

DNS propagation can take up to 48 hours.

Why should I buy a domain name from Digital Finery?

We strive to provide the simplest, low-cost, self-managed domain name registrations in the country. We specialise in Australian domain names and currently have the cheapest .com.au domain registrations. We don't believe you need to pay $120 for a domain name like other registers.

We provide email support, Monday to Friday between 9am and 5.30pm, however most of our staff are online after hours and even during the weekend. So if we can answer your query outside of those hours, we will.

We've set up and managed hundreds of websites in the last ten years, so we are experienced in domain set up, transfer, parking and other issues such as SEO friendly redirections.

My question isn't listed here

Please contact us.